All systems nominal · Payroll cycle closes Jun 30

PhylexPhylex Careers
Engineering · SupportPaid

Technical Support Engineer

First-line and L2 support for Phylex hosting customers.

Apply for Technical Support Engineer How payouts work

/ 01 — About the role

What you'll do.

You'll triage incoming tickets, troubleshoot Linux/networking/DNS issues, coordinate with infra on escalations, and write post-mortems for repeat issues.

/ 02 — Application form

What we'll ask you.

These are the role-specific questions on top of the standard set (email, name, country, password). Plain English, nothing hidden.

Start the application
  1. 01

    Years of relevant experience

    requirednumber
  2. 02

    Spoken languages (comma-separated)

    requiredtext
  3. 03

    Timezone (e.g. UTC+4)

    requiredtext
  4. 04

    Shift preference

    requiredselect

    Options: Day · Night · Rotating · Any

  5. 05

    Tools you've used (kubectl, Grafana, etc.)

    optionaltextarea

/ 03 — What you get

On day one.

Included
Salary account
Withdraw to bank, card, BTC, ETH, USDT, TON.
Included
Internal account
Zero-fee credit for Phylex hosting services.
Included
Issued credentials
Encrypted handover of platform / CRM accounts.
Included
Dedicated curator
1-to-1 human inside your dashboard chat.

/ 04 — Process

Apply, chat, decide.

Median 23 hours from submission to decision. You can withdraw your application any time before review.

  1. 01

    Register

    Email, password, name, country, terms.

  2. 02

    Choose role

    Pick "Technical Support Engineer" on the onboarding screen.

  3. 03

    Answer questions

    Role-specific form above plus a short motivation.

  4. 04

    Chat opens

    A moderator says hi in your dashboard within ~1h.

  5. 05

    Decision

    Approve, reject with reason, or one follow-up question.

  6. 06

    Onboard

    Accounts, curator, any issued credentials — all in one screen.

/ Also open

Other tracks.

Volunteer
Help the community. No payroll — internal balance only for in-platform perks.
SMM — TikTok
Run our TikTok presence: shorts, trends, growth.
SMM — Instagram
Reels, carousels, and growth on Instagram.
Accepting applications

Apply for Technical Support Engineer.

Eight minutes to apply. Median 23h to a decision.

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